Customer Success Representative

Description A fast-growing software company in Leucadia is looking for a Customer Success Representative who enjoys helping customers get the most out of innovative technology solutions. This role is much more than answering questions—you'll become a trusted partner to clients by providing exceptional service, resolving issues, and ensuring a seamless customer experience from start to finish. If you enjoy working in a collaborative environment where every interaction matters and want to grow your career with a company that values internal advancement, we'd love to meet you. Responsibilities Customer Success + Serve as the primary point of contact for customer inquiries via phone, email, and chat + Guide customers through account setup and product features + Resolve billing, account, and service-related questions + Document customer interactions within the CRM system + Collaborate with Sales and Technical Support to resolve escalated issues Administrative Support + Maintain accurate cus...