Customer Success Ops: Strategy, Forecasting & Insights

A leading financial technology firm in Canada is seeking a Customer Success Operations Manager to drive operational excellence and enhance customer satisfaction. You will collaborate with various teams to develop scalable processes and optimize customer-related operations. The ideal candidate has a Bachelor’s degree and over five years of experience in revenue operations within a fast-paced Fintech or SaaS environment. This role requires strong strategic thinking, data fluency, and collaboration skills.
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