Customer Success & Operations Manager

zenova steel pte. ltd. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 18, 2026

Job Description

Responsibilities
  • Prepare and generate monthly performance and operational reports.
  • versee team members' capability in managing sales leads effectively.
  • Maintain an organized and efficient filing and database system for customer records and service documentation.
  • Manage major client accounts, including contract adherence, service reviews, annual survey and relationship building.
  • Provide insights into customer trends, operational challenges, and improvement opportunities.
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