Customer Success Manager (US Shift)

Hector · Mumbai, Maharashtra, India

Location
Mumbai
Job Type
Full-time
Posted
June 20, 2026

Job Description

Job Description:

We are looking for candidates with at least 2 Years of hands-on experience in managing

Amazon Ads or any marketplace advertising. The selected individuals will play a key role in

guiding and assisting clients through the Hector platform, providing comprehensive

walkthroughs and handholding support to ensure optimal use and performance.


Key Responsibilities:

● Provide step-by-step walkthroughs and handholding support for clients using

Hector.

● Conduct client demos to deliver engaging and informative product demonstrations

to clients, showcasing the Hector platform’s features and benefits.

● Assist in setting up and optimizing Amazon Ads or other marketplace ads.

● Address client queries and provide solutions for any ad-related issues.

● Collaborate with the team to improve the user experience on the Hector platform.

● Stay updated with the lates...

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