Customer Success Manager - Swedish Speaking

CRAE GROUP builds and manages technology and operational services for online businesses.

We provide scalable systems and specialized teams that help companies run smoothly, grow, and serve their customers with consistency. Our work sits behind the scenes, supporting brands across different industries through long-term partnerships and reliable execution.

As a Customer Success Manager, you are responsible for building and growing long-term relationships with our key customers. You will manage a portfolio of strategic accounts, including newly onboarded clients and customers with declining engagement. Your role is to ensure successful adoption of our SaaS solutions, maximize customer value, drive retention, and support long-term account growth.

You will act as the primary point of contact for your portfolio, delivering a personalized, results-driven customer experience while balancing customer satisfaction, product adoption, retention, and re...