Customer Success Manager (SMB) – Cybersecurity

Role Overview:

We are looking for a proactive and customer-focused Customer Success Manager (CSM) with 3+ years of experience in the cybersecurity domain. The ideal candidate will act as a trusted advisor to our clients, ensuring they derive maximum value from our services and solutions, while driving retention and customer satisfaction.

Key Responsibilities:

·       Proactively identify and engage with small and medium businesses (SMBs) to introduce Trillium’s cybersecurity solutions and services.

·       Generate new leads through outbound efforts includi...