Location
singapore
Job Type
Full-time
Posted
June 25, 2026
Job Description
Responsibilities
- Maintain a highly collaborative and positive relationship with the customers
- Ensure customers renew their contracts
- Discover and identify upsell/cross-sell opportunities to maximise customer growth
- Drive adoption and make sure customers use its full extent
- Helpcustomers plan and understand the best ways to utilise our products,based on their business needs by successfully onboarding them
- Understand customers' business, use case, goals and identify opportunities to add value
- Accurately handle quotations, invoices, and license agreements.
- Support our customers and train them on services acquired based on their use case and goals set
- Identify, forecast, and proactively engage customers at risk
- Log client communication and document relevant activities in our CRM
- Provide and manage feedback to various internal customer teams to improve customer experience
- Gather...