Customer Success Manager (Remote-Japan)

Visit.org is looking for a passionate and ambitious Customer Success Manager based in Japan to join our remote team. The Customer Success Manager will own a client portfolio, acting as the main point of contact and advocate for our corporate partners. You will drive contract/service utilization, work on maximizing participation, oversee contract-level quality assurance, provide social impact advisory, and support partnership renewal of your portfolio. The right candidate will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. 

Please note: This is a remote, Japan-based 20-hour/week contract position that requires working hours between 9:00 AM to 6:00 PM EST. 

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