Customer Success Manager

DNV · oslo, oslo, Norway

Location
oslo
Job Type
Full-time
Posted
July 15, 2026

Job Description

DNV has developed Emissions Connect, a highly successful digital service enabling the maritime industry to meet decarbonization regulations by equipping stakeholders with an efficient system to continuously report, monitor, control and manage emissions performance of ships – from raw data to sustainable operations.

We are now seeking a motivated and qualified professional to join our customer success team. The right candidate wants to work for a greener shipping environment by helping clients follow industry regulations and meet environmental targets.

Responsibilities

  • Manage onboarding of trial and subscription customers
  • Be responsible for a set of key clients globally, and provide guidance and training in the use of our applications through regular meetings
  • Seek customer feedback and report improvements to the product team
  • Work with the product team and customers in the development of new features and modules

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