Location
London
Job Type
Full-time
Posted
July 03, 2026
Job Description
Customer Success Manager
I'm supporting a leading UK financial services customer who are wanting a Customer Success Manager to join them within the next 2-4 weeks. If the below is aligned to you then please reach out right away & apply.
Role Overview
* Senior-level Customer Success Manager / Account Management position with a strong client-facing focus
* Approx. 70% Customer Success / 30% Account Management
* Heavily relationship-led, retention-focused role managing large enterprise clients
* Acts as the main face of Customer Success, owning key client relationships and outcomes
Client Portfolio & Scope
* Manage a portfolio of ~20–25 clients, with a core focus on:
* 10–20 key strategic accounts
* Highly hands-on role with responsibility for:
* Renewals and retention
* Managing challenges and difficult conversations
* Delivering commercial outcomes
I'm supporting a leading UK financial services customer who are wanting a Customer Success Manager to join them within the next 2-4 weeks. If the below is aligned to you then please reach out right away & apply.
Role Overview
* Senior-level Customer Success Manager / Account Management position with a strong client-facing focus
* Approx. 70% Customer Success / 30% Account Management
* Heavily relationship-led, retention-focused role managing large enterprise clients
* Acts as the main face of Customer Success, owning key client relationships and outcomes
Client Portfolio & Scope
* Manage a portfolio of ~20–25 clients, with a core focus on:
* 10–20 key strategic accounts
* Highly hands-on role with responsibility for:
* Renewals and retention
* Managing challenges and difficult conversations
* Delivering commercial outcomes