Customer Success Manager for Strategic Accounts

Mentimeter · toronto, on, Canada

Location
toronto
Job Type
Full-time
Posted
June 19, 2026

Job Description

Drive customer outcomes at Mentimeter as a Customer Success Manager for Strategic Accounts. In this hybrid role, you'll focus on achieving measurable business impact across enterprise clients.

As part of Mentimeter's new Strategic Accounts team, your key responsibility will be to partner with enterprise customers, ensuring that the platform enhances their operations. You'll lead executive conversations and manage multi-stakeholder relationships, using your expertise in customer success to elevate adoption and strategic alignment. This role is crucial for building lasting partnerships and driving effective communication.

Key Responsibilities: • Develop success plans based on customer objectives • Conduct executive-level discussions to highlight platform value • Foster strong relationships across client divisions • Identify and address stakeholder risks proactively • Drive adoption efforts and workflow integration

Requirements: • 8+ years of experience in a cus...

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