Customer Success Manager – Electronic Trading (ET)

refinitiv asia pte. ltd. · singapore, singapore, Singapore

Location
singapore
Job Type
Full-time
Posted
June 19, 2026

Job Description

As a Customer Success Manager (CSM) for Electronic Trading , you will partner with our trading clients to ensure they maximize value from LSEG’s trading platforms, data, and workflow capabilities. You will act as a trusted advisor, driving product adoption, delivering meaningful outcomes, and influencing our product roadmap through actionable client insights.

Key Responsibilities

Customer Success & Adoption

  • Develop and execute customer success strategies for Electronic Trading solutions.

  • Monitor key usage metrics, analyze customer data, and provide recommendations that improve adoption and retention.

  • Ensure clients fully utilize their entitlements and embed our solutions into trading workflows.

Client Engagement & Relationship Management

  • Build relationships with end users, desk heads, market data teams, application...

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