Location
Mumbai
Job Type
Full-time
Posted
June 14, 2026
Job Description
Customer Success Manager (CSM)
Location:
Bangalore, India (Hybrid)
Working Hours:
Must be willing to work in EST (U.S.) business hours
About the Role
At Enhancio (www.enhancio.com), we’re looking for a
Customer Success Manager (CSM)
who will play a vital role in fostering long-term partnerships with our customers. At Enhancio, customer success isn’t just a function it’s our promise. This role is critical in sustaining our
100% customer retention rate
and driving measurable marketing and revenue outcomes for our clients.
You’ll collaborate closely with Product Managers, Engineers, and cross-functional teams, acting as the
voice of the customer
while ensuring seamless adoption, satisfaction, and growth. Your mission: strengthen partnerships, maximize product value, and champion customer advocacy.
Key Responsibilities
1.
Customer Onboarding and Training:
Lead sm...
Location:
Bangalore, India (Hybrid)
Working Hours:
Must be willing to work in EST (U.S.) business hours
About the Role
At Enhancio (www.enhancio.com), we’re looking for a
Customer Success Manager (CSM)
who will play a vital role in fostering long-term partnerships with our customers. At Enhancio, customer success isn’t just a function it’s our promise. This role is critical in sustaining our
100% customer retention rate
and driving measurable marketing and revenue outcomes for our clients.
You’ll collaborate closely with Product Managers, Engineers, and cross-functional teams, acting as the
voice of the customer
while ensuring seamless adoption, satisfaction, and growth. Your mission: strengthen partnerships, maximize product value, and champion customer advocacy.
Key Responsibilities
1.
Customer Onboarding and Training:
Lead sm...