Customer Success Manager at Digitail

Drive veterinary clinic success with Digitail as a Customer Success Manager. Foster strong relationships and enhance platform adoption both remotely and in hybrid work settings.
As a Customer Success Manager at Digitail, your role is pivotal to guiding veterinary clinics through their individualized Digitail experiences. You'll collaborate closely with a portfolio of managed accounts, ensuring they optimize workflows, adopt best practices, and achieve impactful business outcomes. Your work focuses on proactive engagement and reinforcing the value of Digitail's AI-driven solutions.
Key Responsibilities:
• Build trust-based relationships with veterinary clinics
• Lead adoption meetings and customer strategy sessions
• Provide insights on clinic usage trends and engagement
• Guide clinics in workflow optimization and best practices
• Coordinate training opportunities with internal support teams
Requirements:
• Experience in veterinary medicine (VetMed)
• Back...