Customer Success Manager at Barracuda

Drive customer relationships and product success with Barracuda as a Named Account Customer Success Manager. Focus on post-sales strategies, product adoption, and client satisfaction with industry-leading cybersecurity solutions.
In this key role, you will lead post-sales client interactions to enhance product usage and discover upsell opportunities. As a thematic strategist, you will formulate success plans aligned with customer objectives. Collaborate closely with cross-functional teams to assure seamless product delivery and support.
Key Responsibilities:
• Manage client relations post-sales to boost product adoption
• Develop success strategies aligning Barracuda offerings with customer needs
• Resolve customer challenges with Barracuda products and services
• Act as primary contact across multiple product lines
• Provide resources and training for customers and team members
Requirements:
• 3–5 years in sales operations or customer success
• Bachelor’s...