Customer Success Manager at AI AdTech Retail Media Platform

Grey Matter Recruitment · Cardiff, United Kingdom

Location
Cardiff
Job Type
Full-time
Posted
July 01, 2026

Job Description

Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client facing team.

The Company

  • $100m in funding by top VCs
  • Clear market leader in the Retail/Commerce Media space
  • Managing $8B annually in media spend in 190+ countries
  • Impressive portfolio of well-known global clients

The Role

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands.

  • Build and optimize successful retail media marketing campaigns primarily across Amazon, but broader marketplace knowledge a big plus!
  • Utilise digital marketing analytics to interpret campaign trends, make performance recommendations and tell the story behind your clients’ KPIs
  • Identify new marketing opportunities to optimize...

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