Customer Success Lead

• Opportunity to shape and lead customer success practices 
• Gain exposure to enterprise-wide digital transformation initiatives 
• Work with a broad range of stakeholders and technologies 

 Be Challenged and Imagine with us 

Join a team where your work directly influences how people experience technology across the University. As Customer Success Lead, you’ll play a pivotal role in ensuring new IT products, services and digital solutions are successfully embedded, adopted and embraced by end users. 

This is an opportunity for a strategic and people-focused professional to lead enterprise-wide change and adoption initiatives, shape customer success practices, and influence how technology transformation is delivered across a complex and dynamic environment. 

You’ll work closely with stakeholders across the University, guiding change readiness, communications, training and...