Customer Success Consultant (m/w/x) for the dutch market

Your mission

• Independent management of a customer base and support for customer projects.
• Onboarding new customers and building trusting customer relationships.
• Competently answering customer questions about our product by phone, email, and video call.
• Working closely with colleagues in the marketing/sales department.
• Identifying potential for optimization through regular analysis of customer requirements and usage.
• Regular communication with customers to strengthen long-term customer loyalty.
• Ensuring high customer satisfaction through proactive communication and solution-oriented support.

Your profile

• Completed commercial apprenticeship, a university degree, or comparable qualifications.
• You have strong communication skills and a good feel for language.
• You are fluent in Dutch (minimum C1/C2 level) and have excellent command of English, both written and spoken.
• Y...