Location
bogotá
Job Type
Full-time
Posted
June 29, 2026
Job Description
Fygaro is an eCommerce business builder that enables entrepreneurs and businesses of all sizes to sell online.
Winners of the Visa Everywhere Initiative 2020, Fygaro is a leading technology startup focused on helping SMEs and entrepreneurs in the LAC region adopt e-commerce in their business strategy for continued growth.
Job Description
- Guidenewcustomersthroughonboardingandensureasmoothsetupexperience
- Handlecustomerinquiriesacrossvideocall,chat,email,andWhatsAppwithspeedandclarity
- CollaboratewithSales,Tech,andProductteamstoresolveissuesandimproveworkflows
Qualifications
- Strongcommunicationskills(clear,friendly,andsolution-oriented)
- Proactivemindset—youdon’twaitforproblems,youpreventthem
Additional Information
- Experiencewithpayments,eCommerce,orPOSsystems
- FamiliaritywithtoolslikeCRM,helpdesk,orchatplatforms(e.g.Zendesk,HubSpot)
- ExperienceworkingwithSMBs...