Customer Specialist with Italian and English

?Are you looking for a high-level experience in a world-renowned multinational company?
Do you have a passion for customer service and a strong technical mindset? Do you have a fluent level of English and native-level Italian?
If so, this is your opportunity!
We are looking for a proactive and solution-oriented professional to deliver high-quality technical customer service within an international environment, working for a prestigious multinational company with excellent growth opportunities.
Key Responsibilities- Handle inbound customer contacts (calls/emails), providing support related to Mobility Solve services.
- Assist customers with technical queries and service-related issues, ensuring a smooth user experience.
- Troubleshoot and resolve technical incidents related to mobility services, platforms, and connectivity.
- Guide users through system functionalities, features, and service usage.
- Escalate complex or unresolved technical issues to specialized t...