Customer Solutions Specialist in Retail

Join easyhome as a Customer Solutions Specialist to elevate your career in retail. Focus on customer engagement, account management, and sales to make a positive impact.
Easyhome, recognized as part of the goeasy family, is looking for a detail-oriented individual dedicated to enhancing customer experiences. You'll leverage your skills to help people access home goods while building their financial futures. This role will enrich your professional journey in a supportive and inclusive workplace.
Key Responsibilities:
• Build strong connections with customers via multiple channels
• Assess customer needs and offer suitable solutions
• Manage accounts, process payments, and update information
• Maintain merchandising standards and inventory accuracy
• Conduct empathetic collection and follow-up activities
Requirements:
• Exceptional communication and customer service skills
• Track record of meeting sales goals
• Customer-facing experience in retail or fin...