Location
singapore
Job Type
Full-time
Posted
June 27, 2026
Job Description
Responsibilities
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyse statistics and compile accurate reports
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Manage resources and utilise assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
- Permanent
- Ang Mo Kio
- 8.30am –6pm
- ...
Ready to Apply?
Submit your application for Customer Services Team Lead at Success Human Resource Centre Pte Ltd.
Apply Now