Location
business bay
Job Type
Full-time
Posted
July 13, 2026
Job Description
Description
Role: Customer Services Support Officer
Location: Dubai
Role Purpose: Deliver Excellent customer service in accordance with agreed standards
Key Accountabilities of the role:
- Opening and closing applicant on time.
- Ensure proper implementation and follow up with timely.
- Prepare finance applications and obtain necessary approvals.
- Performed efficient troubleshooting of issues.
- Ensure TAT is adhered to and where possible exceed customer expectations
- Co-ordinate and liaise with other departments in a professional manner
- Participate in regular review and development meeting with key stakeholders
- Prepare and provide monthly report
- Keeping a record and details of actions taken
- Supporting customer service agents
- Provides technical help to colleagues...
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