Customer Services Representative

Responsibilities

• Manage activities supporting the relationship between Computershare and our clients’ investors, liaising with brokers, advisors and lawyers, including telephone calls, emails and in person visitors to the office.
• Support transaction processing and investor enquiries across a range of registry activities.
• Contribute to team delivery by sharing workload, supporting peak periods and meeting key deadlines.

Requirements

• Exceptional customer service and strong administrative skills, with the ability to follow defined checklists, procedures and business rules.
• Strong computer literacy, including proficiency in Microsoft Office and the ability to work accurately and efficiently across multiple systems.
• Demonstrated experience responding to and resolving issues by applying technical knowledge, sound judgement and established processes.
• High attention to detail with a focus on...