Customer Services Officer

Fakeeh University Hospital · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 24, 2026

Job Description

JOB PURPOSE:
  • Supports the provision of safe, patient and family focused quality care.
  • Creates a positive patient experience at our facility.
  • Exhibits a proactive approach toward ensuring excellent patient care.
  • Assists in the daily functioning of the unit/department in support of patient care while maintaining confidentiality.
  • Supports the successful achievements of Clinic Operations strategic goals.
  • Demonstrates knowledge of all hospital services and facilities.
  • Provides the support necessary to ensure the registration process, the pre-admission and admission process exceeds both internal and external customer needs and expectations. Ensure patients are registered in a timely manner in Clinics. Coordinates booking of appointments to optimize clinic function.
Experience:
  • Exposure to / experience with customer service principles
  • Experience with clinical procedures desirab...

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