Customer Services Manager - Full Time

Gigabit Networks is a high-growth Internet Service Provider, specializing in gigabit-capable connectivity for residential homes and businesses across the East Midlands, UK. As part of a rapidly growing sales channel within Gigabit Networks, we need a smart, energetic, self-starter who can support our residential sales channel and ensure that we are delivering a high level of customer service and delivery to all of our end user customers. This is a pivotal role within the business and helps bring all of the departments together.

This is a desk-based role and will be based in our Leicester Office on the De Montfort University Campus. The day-to-day tasks of this role are listed below Adding customer data and enquiries to our CRM system to ensure this is always up to date Ensuring customers orders are moving through the sales process within our CRM Reporting sales volumes and customer metrics via the tools provided Assigning leads to salespeople as they come in Managing custom...