Customer Services Manager Career Opportunity

Lead and innovate service operations by becoming a Customer Services Manager. Oversee essential services such as hairdressing or cleaning, while building a strong team in this full-time role.
This permanent position requires planning and directing operations, establishing staff policies, and managing budgets. You will respond to customer inquiries and complaints, resolve issues efficiently, and manage marketing contracts. The role involves hiring, training, and supervising your staff to ensure top-tier service delivery.
Key Responsibilities:
• Plan and evaluate operations of the service establishment
• Develop and implement staff policies and procedures
• Control budget and inventory effectively
• Address and resolve customer inquiries and problems
• Manage advertising and marketing contracts
• Hire, train, and oversee staff performance
Requirements:
• Bachelor’s degree in business administration or relevant field
• Minimum 5 years in a customer service...