Customer Service Technician – Eastlink

Become a vital part of Eastlink's team as a Customer Service Technician based in Western, BC. This position involves hands-on troubleshooting and customer interaction in the field.
As a Customer Service Technician, you will diagnose and fix service issues impacting Eastlink's outside plant network. Your role is critical in ensuring customer satisfaction through your strong technical skills and commitment to service excellence. Eastlink emphasizes ongoing training to equip you with the necessary skills for success.
Key Responsibilities:
• Troubleshoot and identify service problems in the field
• Implement corrections for faults in the outside plant
• Uphold Eastlink’s standards for superior customer service
• Attend in-house technical and safety training sessions
• Engage in maintaining a safe work environment during outdoor work
Requirements:
• Electronics program graduate preferred
• Relevant repair and maintenance expertise is advantageous
• NCTI or S...