Job Description
hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.
Customer Service Team Manager
Location: Glasgow or Isle of Man Barclays Campus with hybrid working options
Working Hours: You’ll work across a 24/7 rotating shift pattern, covering a mix of weekday and weekend shifts including evenings, nights and occasional afternoons to support global client needs.
Contract Type: Permanent
About the Role
We’re growing our team to better support our global market clients, extending our service beyond core business hours to meet their everyday banking needs.
Join us as a Customer Service Leader and play a key role in this next phase of growth.
In this role, you’ll bring strong operational leadership and a customer-first mindset. You’ll use insight to improve performance, embed change and maintain robust risk and control standards, he...
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