Customer Service Team Leader

Melbourne City Mission · Thornbury, Victoria, Australia

Location

Thornbury

Job Type

Full-time

Posted

July 10, 2026

Job Description

Summary
Work within a values driven, progressive organisation
Be part of an engaging team that thrives on challenges
Competitive remuneration package with salary packaging benefits available
Ongoing Full time opportunity with flexible work arrangements
Hybrid opportunity, working from home and MCM sites
Travelling to different site locations might be required
About the Opportunity
The Customer Service Team Leader provides day-to-day leadership, oversight, and operational management of the CST, ensuring efficient service delivery, compliance, and a client-centred approach across all interactions.
The CST manages all enquiries for Disability and Employment services, facilitates onboarding, maintains accurate participant and financial data, and ensures timely information, referral, and service coordination.
About you
We are looking for someone who can:...
        

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