Customer Service Team Lead – FMCG & Delivery Excellence

Antal International L.L.C-FZ is seeking a Team Leader – Customer Service for the UAE market, based in Dubai. The role focuses on leading a customer service team, ensuring smooth order processing, timely fulfillment and high customer satisfaction across the alcohol & beverage sector.

The Team Leader will coordinate with Sales, Supply Chain, Warehouse, Logistics and Finance teams, drive process improvements, and manage escalations to maintain top service levels.