Customer Service Specialist, Spain

At Novocure, every role contributes to extending the lives of people living with cancer. As our new Customer Service Specialist (internally referred to as Revenue Operations Specialist), you'll play a key part in this mission.

This position is based in Madrid and serves as a critical link between healthcare providers, payers, patients, and internal teams. While the title reflects the customer-facing nature of the role, it sits within Revenue Operations and has a strong focus on reimbursement coordination, payment follow-up, billing support, and operational excellence.

What You'll Do

• Acting as the primary point of contact for physicians and internal stakeholders throughout patient intake and treatment initiation activities.
• Processing incoming prescription orders accurately and efficiently within Novocure systems to support timely patient onboarding.
• Managing and proactively following up on reimbursement and Purchase Order proc...