Customer Service Specialist

MTA · New York, NY, United States

Location
New York
Job Type
Full-time
Posted
July 04, 2026

Job Description

Customer Service Specialist












Job ID: 16392

Business Unit: MTA Headquarters

Location: New York, NY, United States



Regular/Temporary: Regular

Department: HR Center of Excellence

Date Posted: Jul 2, 2026




Description



JOB TITLE:

Customer Service Specialist


SALARY:

$45,125


DEPT/DIV:

HR Center of Excellence


SUPERVISOR:

Manager - Customer Management Center


LOCATION:

333 West 34 Street, 10001 New York, NY 10004


HOURS OF WORK:

8:15 AM- 5:30 PM (8 Hours/Day – 30-minute lunch)




***This position is represented by the Transportation Communication Union (TCU)***



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