Customer Service Specialist

Job Description – Customer Support Executive (US Utility Voice Process) Process Type: US Utility – Voice Work Schedule: 5 Days Working (Including Night Shifts) Eligibility Criteria Minimum 6 months of relevant experience in international voice process Graduate / Undergraduate candidates are eligible Good communication skills in English Willingness to work in rotational shifts , including night shifts Roles & Responsibilities Handle inbound/outbound voice calls for US utility customers Address and resolve customer queries effectively Maintain service quality and customer satisfaction Adhere to defined process guidelines and compliance standards Interview Process HR Screening Operations Round Benefits One-way transportation provided Compensation CTC: ₹4.75 LPA For more information reach out to HR - Neha