Customer Service Specialist (Key Accounts)

Time Type:

Move forward as Customer Service Specialist (Key Accounts).

You get it done
As a Customer Service Specialist, you play a key role in managing and optimizing transport flows for key European customers. 
You operate from a central Control Tower environment, acting as the connecting point between customers, operations, and international DSV teams. 
Your work ensures that complex supply chains stay in motion. 
You combine operational follow-up with process optimization, making a tangible impact on customer performance and satisfaction.

Tasks:

• You manage a portfolio of international key accounts, typically 2 to 3 customers within a wider Control Tower environment;
• You oversee transport flows on a European level, coordinating closely with DSV operations in different countries;
• You monitor planning, intervene where needed, and ensure shipments are exe...