Location
Shanghai
Job Type
Full-time
Posted
July 13, 2026
Job Description
CUSTOMER SERVICE SPECIALIST II
Posting Start Date: 7/6/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Ensures that customer issues and concerns are answered efficiently and effectively.
**Job Requirements**
+ Provides timely, accurate, complete responses to customer or sales inquiries.
+ Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel.
+ Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization.
+ Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitabili...
Posting Start Date: 7/6/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
**Job Overview**
Ensures that customer issues and concerns are answered efficiently and effectively.
**Job Requirements**
+ Provides timely, accurate, complete responses to customer or sales inquiries.
+ Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel.
+ Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization.
+ Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitabili...
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