Customer Service Specialist at CSN Collision

Elevate your career with CSN Collision as a Customer Service Specialist in Calgary. Be the first point of contact, assisting customers and insurers by managing vehicle repair inquiries.
You will work at CSN Autolab Chinook and CSN Autolab Glendeer locations. The role requires excellent communication skills to update and assist customers, as well as to process invoices and manage appointments. Strong customer service experience is vital as you foster trust and clarity throughout each repair process.
Key Responsibilities:
• Handle inquiries via phone, email, and in person
• Maintain accurate financial and administrative records
• Book and manage repair, appraisal, and rental appointments
• Ensure clear communication with customers and insurers
• Assist in office administration and cost management
Requirements:
• 3 to 5 years of customer service experience
• Familiarity with ARMS and inventory management systems
• Valid driver’s license
• Strong custome...