Customer Service

We are seeking an experienced Indoor Sales Coordinator/Customer Service to join our dynamic team at SONG CHUAN SINGAPORE PTE. LTD. This full-time position is based in the North Region and will play a vital role in supporting our sales efforts and driving business growth.

• Coordinating import & export sea shipment and documents.

• Communicating with suppliers, forwarders, and customers

• Assisting the sales team with administrative tasks/supports

• Handling purchase orders / sales orders / Invoicing / Quotation and other sales-related operations.

• Planning shipments. Preparing shipping documents (BL, invoice, packing list, permit, etc.)

• Managing email communication in both English & Chinese to liaise with Chinese speaking customers.

• Providing support for marketing and promotional activities as needed.