Customer Service Representative/CALL CENTER

Confidential · dubai, dubai, United-Arab-Emirates

Location
dubai
Job Type
Full-time
Posted
June 24, 2026

Job Description

Responsibilities
  • Give complete information to all walk‑in customers.
  • Answer telephonic inquiries regarding procedures and services.
  • Provide friendly consultation to assist customers in selecting training programs as per their eligible needs.
  • Check and verify required documents.
  • Enter details in company software for computerized registrations.
  • Handle special requests proposed by customers.
  • Navigate customers to other departments ensuring hassle‑free service.
  • Promote occupational health and safety within the organization.
Qualifications
  • 3‑4 years of customer service experience in UAE.
  • Fluency in English is a must; Urdu and Arabic languages are a plus.
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