Customer Service Representative

The Role

Permanent full-time role, hybrid opportunity, Wellington, Petone based role. The Customer Sales Representative (CSR) drives revenue growth and customer value through proactive sales engagement, commercial influence, and exceptional service. The role is responsible for identifying and converting sales opportunities, maximising product distribution and availability, and building strong customer relationships that support retention and long-term growth. Working closely with customers, field sales teams, and internal stakeholders, the CSR combines sales expertise and operational excellence to deliver commercial outcomes, achieve performance targets, and contribute to business success. An inclusive, innovative global FMCG business supported by 25,000 employees.

Principle Accountabilities

Manage inbound and outbound customer interactions to support sales, service, and business objectives.

Identify and action opportunitie...