Location
Florence
Job Type
Full-time
Posted
July 04, 2026
Job Description
Are you passionate about delivering exceptional client experiences and making a real difference at the first point of contact?
At Citi, our Customer Service Advocates are the voice of the bank — resolving client inquiries across multiple platforms, protecting client relationships, and ensuring every interaction reflects the high standards our customers deserve.
This is an entry-level opportunity to build a meaningful career within one of the world's leading financial institutions, where your impact is felt from day one.
**Attached resume is required to be considered.**
**Train on site/ Home Office Program**
This position requires you to complete training on site at 4600 Houston Dr. Florence, KY 42051. After training, you may have the option to participate in our Home Office Program where you will work from home if you are performing in role, have proper working conditions, and required technology.
**Ready to launch your next career ...
At Citi, our Customer Service Advocates are the voice of the bank — resolving client inquiries across multiple platforms, protecting client relationships, and ensuring every interaction reflects the high standards our customers deserve.
This is an entry-level opportunity to build a meaningful career within one of the world's leading financial institutions, where your impact is felt from day one.
**Attached resume is required to be considered.**
**Train on site/ Home Office Program**
This position requires you to complete training on site at 4600 Houston Dr. Florence, KY 42051. After training, you may have the option to participate in our Home Office Program where you will work from home if you are performing in role, have proper working conditions, and required technology.
**Ready to launch your next career ...
Ready to Apply?
Submit your application for Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly at Citigroup
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