Customer Service Representative-Temporary

As a Customer Service Representative you will be the first point of contact for customers seeking assistance with their questions concerns or requests. You will be responsible for providing excellent service by answering inquiries resolving problems and maintaining a positive relationship between the company and its customers.

Key Responsibilities:

1. Customer acquisition activities

Handles initial inquiries (direct & indirect).

Supports and tracks local marketing activities and promotional events.

Conducts sales activities through enrollment.

Forms and manages groups.

Follows up on unconverted inquiries and inactive customers.

2. Customer retention activities

Maintains positive customer relations and ensures customer satisfac...