Customer Service Representative - Tax Specialist (Cebu WFH)

We are seeking a Customer Service Representative – Tax Analyst to be part of our Sales Tax Operations team. The ideal candidate is someone with excellent written and verbal communication skills and a genuine passion for delivering exceptional customer service.



We highly prefer candidates with a background in accounting, taxation, or bookkeeping, and experience with QuickBooks or Xero is a plus. If you enjoy helping clients and working in a fast-paced, dynamic environment, we’d love to hear from you!



RESPONSIBILITIES:

- Handle inbound and outbound calls related to sales tax inquiries and issues

- Provide accurate and timely responses to customer concerns regarding tax filings, payments, and compliance

- Support clients with document submissions and data validation

- Collaborate with internal teams to resolve discrepancies and ensure accurate reporting



QUALIFICATIONS:

- Bachelor's degree in Business, Accounti...