Customer Service Representative

As a Benefit Customer Service Representative, you will support members with their healthcare and/or pension plan enrollments, updates, and inquiries while delivering a high level of customer service. You will primarily assist customers through phone, email, and webchat channels and will have the opportunity to be cross-trained across multiple client accounts as you grow in the role.

This is a seasonal role; however, we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity

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Quick Job Detai

• lsLocation: BGC, Tagu
• igWork Arrangement: Onsi
• teShift: Night Shi
• ftJob Type: Fixed-Term Contra

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Key Responsibilit

• iesProvide exceptional customer service through phone, email, and chat while building rapport and resolving inquiries efficient
• ly.Explain complex health, welfar...