Customer Service Representative

Description
We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction.


Responsibilities:

+ Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.

+ Update existing orders, make revisions as needed, and verify order details before processing.

+ Respond to incoming customer calls and messages promptly, providing accurate information and effective support.

+ Place outbound calls as needed to follow up on requests, ...