Location
Shanghai
Job Type
Full-time
Posted
July 11, 2026
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary**
Serve as the primary operational interface between customers, Sales, Supply Chain, Finance, and other cross-functional teams. Responsible for end-to-end order management, customer support, sales operations coordination, and business process execution to ensure customer satisfaction, revenue realization, and operational excellence.
**Key Responsibilities**
**Order Management & Customer Service**
+ Manage the complete Quota-to-Cash (QTC) process from order receipt through delivery and billing.
+ Create, update, and maintain sales orders in ERP systems, ensuring data accuracy and compliance with company policies.
+ Monitor order status and proactively manage open, blocked, delayed, or at-risk orders.
+ Coordinate with customers, Sales, Supply Chain, Logistics, and Finance teams to resolve...
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Position Summary**
Serve as the primary operational interface between customers, Sales, Supply Chain, Finance, and other cross-functional teams. Responsible for end-to-end order management, customer support, sales operations coordination, and business process execution to ensure customer satisfaction, revenue realization, and operational excellence.
**Key Responsibilities**
**Order Management & Customer Service**
+ Manage the complete Quota-to-Cash (QTC) process from order receipt through delivery and billing.
+ Create, update, and maintain sales orders in ERP systems, ensuring data accuracy and compliance with company policies.
+ Monitor order status and proactively manage open, blocked, delayed, or at-risk orders.
+ Coordinate with customers, Sales, Supply Chain, Logistics, and Finance teams to resolve...
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