Customer Service Representative

Description We are looking for a Customer Service Representative to support a busy beverage operation in Riverside, Missouri. This is a Contract position focused on delivering responsive service, assisting customers by phone, and entering orders accurately. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage a steady flow of inbound and outbound customer interactions effectively.

Responsibilities:
• Respond to incoming customer calls promptly and provide helpful, detail-oriented support for product, order, and service-related questions.
• Place outbound calls as needed to follow up on requests, confirm details, and maintain strong customer communication.
• Enter customer orders carefully and verify information to help ensure timely and accurate processing.
• Address customer concerns with a solution-oriented approach while maintaining a positive service experience.
• Document call details, order updates, and cust...