Location
Pittsfield
Job Type
Full-time
Posted
July 07, 2026
Job Description
Description
Our client in the Pittsfield, Massachusetts area is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
The Customer Service Representative will be responsible for supporting customers by handling inquiries, resolving issues, and ensuring a positive service experience. The ideal candidate is organized, professional, and comfortable managing a high volume of interactions while maintaining accuracy and efficiency.
Key Responsibilities:
+ Respond to customer inquiries via phone, email, and/or chat
+ Provide accurate information regarding products, services, account details, or order status
+ Resolve customer concerns in a timely and professional manner
+ Document customer interactions and update records in the system
+ Process orders, return...
Our client in the Pittsfield, Massachusetts area is seeking a Customer Service Representative for a contract opportunity. This role is ideal for a professional with strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment.
The Customer Service Representative will be responsible for supporting customers by handling inquiries, resolving issues, and ensuring a positive service experience. The ideal candidate is organized, professional, and comfortable managing a high volume of interactions while maintaining accuracy and efficiency.
Key Responsibilities:
+ Respond to customer inquiries via phone, email, and/or chat
+ Provide accurate information regarding products, services, account details, or order status
+ Resolve customer concerns in a timely and professional manner
+ Document customer interactions and update records in the system
+ Process orders, return...
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