Customer Service Representative

Description
We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization.


Responsibilities:

• Welcome customers and visitors at the door and ensure their needs are promptly addressed.

• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.

• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.

• Organize and file job jackets systematically in the designated filing cabinets.

• Create production tickets, including box specifications, load tags, and additional copies required f...