Job Description
Position: Customer Success Specialist (English & Cantonese speaking)
Location : Livingston tower, George Town, Penang, Malaysia
Job Details : Non-voice Customer service - data entry, backend work, processor
Operating hour : Monday to Friday, 8:30a.m. to 5:30p.m.
Salary : Basic RM 3,500 + Language allowance RM 300
Join Date: 1 June 2026
Overview
Job Summary:
We are seeking a detail-oriented and customer-focused Customer Service Representative (Non-Voice) Cantonese Speaking to support an established insurance client. This role primarily involves handling customer inquiries via written channels (email, chat, and back-end processing), ensuring accurate and timely resolution while maintaining high service standards.
Qualifications
- Language: Fluent in Cantonese (read & write) – mandatory
- Good command of English
- Education & Experience: Fresh graduates are encouraged to apply; Cu...
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